ISO 22483 - Tourism and Related Services

概要

This standard inaugurates the quality requirements and guidance for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

説明

The prerequisites are applicable regardless of their categorization, and whether the services are provided directly by internal staff or by a subcontractor.

Certified organisations can promote themselves as certificate holders in their promotional materials and can include the URS certification logo free of charge.

必要性 ISO 22483 - Tourism and Related Services?
  • Standardization of hotels, and service requirements.

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